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POLITIQUE D'EXPÉDITION

We are proud to offer fast and affordable shipping to our customers in Canada and the USA. Here's what you need to know about our shipping policy:

QUAND VAIS-JE RECEVOIR MA COMMANDE?

  •  For orders over $49 (before taxes), we offer free shipping within Canada. This is our way of saying thank you for choosing Sinksdirect as your preferred shopping destination.

  • For orders under $49 (before taxes), we charge a flat fee of $19 for all orders shipped within Canada, regardless of the size or weight of the order.

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Please note that we do not offer shipping to Northwest Territories, Nunavut & Yukon Territory at this time.​

Shipping Methods Available

  • Standard Shipping: We offer standard shipping to all regions within Canada. This shipping method is reliable and affordable, with delivery times ranging from 1-5 business days depending on your location.

  • Pickup in Warehouse (Cambridge, ON): To arrange for a pickup, simply select the "Pickup in Warehouse" option during checkout.

CONFIRMATION DE COMMANDE

 

SinksDirect.ca est stratégiquement situé en Ontario, ce qui nous permet d'atteindre les provinces canadiennes les plus éloignées dans les 5 jours ouvrables. Les commandes en Ontario et au Québec sont livrées dans un délai de 1 jour ouvrable dans la plupart des cas.

 

Délais d'expédition au sol typiques:

 

  • BC / AB: 4-5 jours ouvrables

  • SK / MB: 3-4 jours ouvrables

  • ON / QC: 1-2 jours ouvrables

  • NB / NS / PE / NL / YT / NT / NU: 3-5 jours ouvrables

pour les USA:

Les commandes aux États-Unis sont normalement livrées dans les 7 jours ouvrables pour l'ouest et le centre des États-Unis et dans les 4 jours ouvrables pour l'est des États-Unis.

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Order Processing Time

Une fois la commande passée, vous recevrez un e-mail de confirmation de commande. Cela signifie que nous avons reçu votre commande dans notre système et préautorisé votre carte de crédit pour l'achat.

Tracking Information

  • Every order shipped from Synks Direct is assigned a unique tracking number. This allows you to track the status of your order and know exactly when it will be delivered.

  • Once your order has been processed, we will send you a confirmation email with your tracking number. This email will also include instructions on how to track your order online.

International Shipping

At this time, we only offer international shipping to the USA. Our USA Shipping Policy provides detailed information on shipping options, delivery times, and costs for our customers in the USA

Return Policy

Our return policy page provides detailed information on how to initiate a return, what conditions must be met, and any applicable restocking fees. We strive to make our return policy as fair and transparent as possible, so please take a moment to review it before making a purchase.

Contact Information (Only for Shipping)

Email: info@sinksdirect.ca

Phone: 1-888-231-0136

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