SHIPPING POLICY

FREE SHIPPING 

on any order over $49

 

SinksDirect.ca offers free shipping within Canada (except Northwest Territories) . This applies to orders over $49 (before tax).

 

All orders under $49 (before tax) get charged a $19 flat fee. Ground shipping service is provided by UPS or Canpar and requires customer signature upon delivery.

 

 

If the product is defective, SinksDirect.ca covers the cost to return the product and for any replacement shipment. If the return is because customer’s preference, then customer will cover cost of both outbound and return shipment, this cost will be deducted from the refund once product is returned.

ORDER CONFIRMATION

 

After order is placed you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.

WHEN WILL I GET MY ORDER?

SinksDirect.ca is strategically located in Ontario, which allow us to reach the furthest Canadian provinces within 5 business days. Orders in Ontario and Quebec are delivered within 1 business days in most cases.

 

Typical ground shipping times:

 

  • BC/AB:  4-5 business days

  • SK/MB:  3-4 business days

  • ON/QC: 1-2 business days

  • NB/NS/PE/NL/YT/NT/NU:  3-5 business days

for USA:

Orders to USA are normally delivered within 7 business days for the West and Central USA and within 4 business days for East USA.

FREE SHIPPING 

on any order over $49*

SinksDirect.ca offers free shipping  only to the following states in USA . This applies to orders over $49 (before tax).

 

All orders under $49 (before tax)  or placed from a state not listed below get charged a $99 flat fee. Ground shipping service is provided by UPS or Canpar and requires customer signature upon delivery.

*Only to the following states in USA:

  • Connecticut CT

  • Maine ME

  • Massachusetts MA

  • New Hampshire NH

  • New Jersey NJ

  • New York NY

  • Pennsylvania PA

  • Rhode Island RI

  • Vermont VT

  • Delaware DE

  • Maryland MD

  • Michigan MI

  • Illinois IL

  • Ohio OH

  • Indiana IN

  • Kentucky KY

  • Tennessee TN

  • North Carolina NC

  • South Carolina SC

  • West Virginia WV

  • Virginia VA

  • Georgia GA

  • Florida FL

 

All other states get charged a flat rate of $99

*We do not ship to Alaska, Hawaii, Puerto Rico.

CUSTOMS FEES

Be advise that any custom fee would be responsibility of the customer, based on our expertise, order under $800 normally do not get charge by customs.

 

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